March 23, 2006
I See You've Met My Poodle
Yes, my poodle followed me here.
That's my poodle piddling on the comments.
He started at one of my posts at MVRWC, then followed me home, and then went to the wife's, and now he's here.
Remember though, he's just a poodle. Like all poodles, all he can do is yap. He has no bite.
He also follows commands like a good poodle. For example, he first dropped his poodle turds over 200 times at my blog. Then I pointed out to him that because every poodle turd was under a different IP address, he just raised my stats enough for me to jack up my BlogAd rates, which I did. My poodle turds have dropped significantly.
He also originally posted some poodle turds as "Fisting Fool." However, he changed it to "F1sting Fool" when I pointed out to him that the term "fisting" would draw tons of Google hits to my site, thereby allowing me to again raise my BlogAd rates.
Good poodle.
So, ignore the poodle piddling in the comments. He's mine, and he knows it.
And since there are 29 authors on this blog, it shouldn't be a problem cleaning up the poodle turds as soon as they appear. Sorry poodle.
Posted by: Vinnie at
08:22 PM
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Poodles normally have bad breath because they spend most of the time licking their own anus, or eating their own feces.
A thought to ponder.
Posted by: davec at March 23, 2006 08:53 PM (CcXvt)
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It just makes you wonder how big a coward, and how mentally unbalanced somebody has to be to act out like this.
Posted by: The Dread Pundit Bluto at March 23, 2006 09:00 PM (RHG+K)
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Yawn, he's really getting boring.
Who wants to trade Melissa Theriau pics?
Posted by: Vinnie at March 23, 2006 09:04 PM (f289O)
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Save us, super, PixyMisa!!
(\.\n\.\n.\n\.) !!!
Posted by: davec at March 23, 2006 10:00 PM (CcXvt)
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Mheh, I'm gonna go watch a movie.
I have a life, unlike my poodle.
Posted by: Vinnie at March 23, 2006 10:04 PM (f289O)
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He/she is probably bi-polar like Debra Lafave.
Posted by: RepJ at March 23, 2006 10:42 PM (KpfBT)
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Whats with all the dots??
Poodles like their own bums and eat their own crap, well that explains why they are so angry and aggressive all the time, i would be too if had to do the same.
Posted by: MathewK at March 23, 2006 11:03 PM (pVHqF)
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Don't worry. We asians are known for eating dogs...
we'll eat away your problem

HA HA CHINA
Posted by: billy faeth at March 24, 2006 12:10 AM (vgNyM)
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Back from the movie. Just had to watch "The 40 Year Old Virgin."
Reminded me of a certain poodle.
So, what'd I miss?
Oh, more periods.
Wow, I'm impressed.
Posted by: Vinnie at March 24, 2006 12:28 AM (f289O)
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September 12, 2005
All Your Money Are..., Part IV: Classmates Caves
Apparently, even though they have this policy of never refunding money once it's been extracted from their customers' bank accounts ClassmatesDotCom is going to make an exception in my case, and issue me a full refund. Since it's rather unlikely that anyone with policy authority was contacted on Sunday, during the fourth anniversary of 9/11, just to fashion a special policy for
lil' ol' me, I'm speculating that they refund to anyone who manages to keep up a barrage of five irate emails. (One original and four responses.) You probably don't even need to use proper diction or spelling.
But I'm not just an irate customer who had his pocket picked. I'm also a public policy researcher who would just love to find out how many people Classmates has nipped over the past three years, and since I now have a "free" membership, perhaps (as a commenter suggested) I' could put together a brief survey for people in the institutions where I went to school as a young turk. I know no one will pay me to do it, but it's a logical next step.
In the mean time if you or someone you know has had their account raided in this way you now know the policy prescription: One email followed by four irate responses gets a refund. Pass it on.
Posted by: Demosophist at
01:38 AM
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You, me and the rest of our country was just robbed of 150 Billion by Horrorcane Bushrina and you care about classmates?? Even the Klanrooster is running scared of the hellstorm Bush invited.
Posted by: Downing Street Memo at September 12, 2005 06:50 AM (TAhhF)
2
Arguing with Classmates.com is about as interesting--and likely--as Dom DeLuise accepting the bonus lap dance on Two-For-Tuesday Amateur night at the Big-n-Beautiful strip joint. If someone offered me the video for free, I'd say, "No thanks, I need to pop the boil on my ass, then perform an emergency tracheotomy on Pumpkinhead."
Posted by: Dennis Miller at September 12, 2005 07:28 AM (sYTBj)
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Cool blogging has resulted n the return of 39 bucks to godd old Demosophist. Hooray.
DSM:
Ok next hurricane you just stand out there and kicks it's ass my man.
Posted by: Howie at September 12, 2005 09:05 AM (D3+20)
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Call me boring, but I was glad to hear Demosophist got his hard earned bucks back. I've stored the information away and will use it when the need arises.
Posted by: Oyster at September 12, 2005 03:03 PM (fl6E1)
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Conventional business practice would argue that this policy of foot-dragging with customers who want out is good because it prevents and delays exit, and also retains money that would otherwise be refunded. But in the Internet 2 age that conventional wisdom may be pretty far from correct. The epitome of the practice was probably AOL, and how are they doing now? My guess is they'll be bankrupt in a year. In the Internet 2 age it doesn't pay to lead your customers around by the nose, because they know the business better than you do. It therefore pays to let *them* lead.
As for DSM's comment, it makes about as much sense as anything else he says.
Posted by: Demosophist at September 12, 2005 03:20 PM (2iM/P)
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September 11, 2005
All Your Money Are...: Part III: Classmates Blinks
I realize this dispute with Classmates is kind of a distraction from the theme of the day, but there are probably more than a few dollars nipped from my pocket at stake. Plus, in the spirit of sovereignty of Flight 93, I find it depressinng to just keep my seat while this sort of thing goes on. Bear with me. Jeff Jarvis
just linked to a
guest post on GigaOm by Robert Young about the way Internet 2 is impacting the firm-customer relationship. This situation fits right in. It's about preventing exit.
To get back to the fracas, if I understand Classmates correctly, they're now willing to refund half the money that they extracted from my account without permission. That's a little like offering to return half the toe they've just chopped off, but it's a step in the right direction. It's not a step that suggests they've quite grasped the concept of integrity yet; nor is it very competent from a business standpoint, but it does kind of shred their claim to having an unbreakable policy about refunds.
And there's something else of note. Either "Suzie" is in communication with someone who can make on-the-fly changes in policy (unlikely on a Saturday afternoon), or she's reading from a script that tells her, for instance: "After three irate email responses offer to cut the membership fee in half." But that's not important. What's important is what the exchange reveals about the company's ethical standards, which just aren't very high, and about its business savvy, which also isn't very high. At least, it's not high enough to cope with the very medium that gave them a market opportunity in the first place.
more...
Posted by: Demosophist at
10:53 AM
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Ya know, unauthorized wire transfer is wire fraud, and if it's across state lines it's Federal, so this could actually be a criminal matter. I'm not a lawyer, but I play one on the internet, but you might want to talk to a real lawyer, since consultations are free and all. Put the communist parasites to work for you.
Posted by: Improbulus Maximus at September 11, 2005 05:36 PM (0yYS2)
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Just call your credit card company and dispute. It's a simple phone call and they won't bitch at you, it happens to people everyday.
Then classmates gets what is called a "chargeback" and they end up paying a fee on top of having to give the money back.
Posted by: Digger at September 11, 2005 11:34 PM (Duw1A)
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Thank you!!! It made me feel better to read this. I just got the ole Classmates screw yesterday. They charged my expired Visa and have been giving me the same "we don't give refunds" crap. I was hoping to find a class action lawsuit because while you can dispute charges, a number of people have been having difficulty getting it successfully taken off. In addition, what about all of the people that are getting charged and giving up? What worries me is this is also setting one UGLY precedent for e-commerce. If no one goes after them and companies like them that hide this autorenewal crap in their fine print and don't give their customers a choice it would help to have possibly ecommerce legisilation introduced to require companies to default to an "opt out" option rather than default to an automatic renewal or "opt in" option. It would have to be chosen. As someone that works in the industry, Spam has been such a focus - requiring us to ask people if they want the spam and requiring our customers to have to click on the choice that "Yes, I do want to recieve lots of junk e-mail". It's unbelievable that our e-mail accounts and privacy has been (mostly) protected while companies have been picking our pockets and sending spyware to our machines.
Posted by: Yasmeen at October 19, 2005 11:29 PM (ITGk7)
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September 10, 2005
All Your Money Are Belog To Us: Part II
If my dispute with the Classmates Dot Com scam is unfamiliar, and you're interested in taking such scammers to task, see the original post
here. Classmate's response to my case, presented in an email, was to simply reiterate their right to extract funds from my account without my knowledge or permission, and to "compensate me" by offering to extend my "membership" by three extra months
for free. Which is a little like offering someone a free bucket of scat. It's just the right attitude to take in a public relations strategy promoting a "helping hand" image for their company. The perfect mix of smarminess, cynicism, and untouchable arrogance.
So I'm giving them a little more "free" publicity, understanding fellow that I am.
Just in case it's not obvious, the implications of their claim that a "terms of service" contract--agreed to during the initial sign up of every client--covers any access to their customer's accounts that isn't vigorously and consistently resisted, basically amounts to a license to steal. Fundamentally what it means is that anyone who has ever signed up with this company had better have access to a good lawyer, or resign themselves to the possibility of having their pockets picked once a year, from now on...
more...
Posted by: Demosophist at
11:52 AM
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Just supporting the man did you not click the link? I assure you it's safe.
You refund him and let me know I'll post that fact or he will. . So it might help it you gave demosophist his money back please. Pretty please with sugar on top.
http://mypetjawa.mu.nu/archives/116990.php
September 09, 2005
"All your money are belong to us."
A couple of years ago I joined Classmates.com as a premium, or "gold" member, on a trial basis.... ....But if that weren't basically just a cash cow for a scam, wouldn't my word be good enough? Unless, of course, they know they aren't providing any actual value...
"Your money are belong to us," they say..........
----- Original Message -----
From: Member Care
To: Michael Howard
Sent: Saturday, September 10, 2005 4:21 AM
Subject: RE:'Classmates=001-803-798' Suggestions
Hi Michael,
Thank you for contacting Classmates. I'd be more than happy to assist you.
I need a little more information from you – please reply to this email and let me know specifically what it is you need help with, and I will do my best to assist you.
Thank you in advance for your time. I look forward to your reply.
Sincerely,
Paul
Classmates Member Care Team.
-----Original Message-----
From: Michael Howard
Date: Friday, September 09, 2005 11:20 AM
To: Member Care (membercare@mc.classmates.com)
Subject: Re: RE: Suggestions
http://mypetjawa.mu.nu/archives/116990.php
----- Original Message -----
From: "Member Care"
To: "Michael Howard"
Sent: Friday, September 09, 2005 1:17 PM
Subject: RE:'Classmates=001-803-798' Suggestions
> Hello Classmates Member,
>
> Thanks for contacting Classmates. We just wanted to let you know that we
> received your email and we will get back to you as soon as possible.
> You'll be hearing from us shortly.
>
> Have a great day!
>
> Classmates Member Care Team
>
>
>
> -----Original Message-----
> From: Michael Howard
> Sent: Friday, Sep 9 2005 11:17AM
> To: Home [membercare@mc.classmates.com]
> Subject: Suggestions
>
> Send Demosophist his damn money back
Posted by: Howie at September 10, 2005 12:14 PM (D3+20)
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I hate to break it to you, but you've received a form letter. Your message to Classmates.com obviously got no more than the most cursory glance.
I was fortunate; I never gave them a credit card number. So I have no idea if I still even have an account there or not.
Posted by: IO ERROR at September 10, 2005 12:15 PM (48Hov)
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Oh not I've never paid em a dime I'm just playing with them blog games you know.
Posted by: Howie at September 10, 2005 12:17 PM (D3+20)
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I did register a long time ago, but under a fake name and I never gave them my credit card.
Nice reporting. Lets see how long it takes before their lawyer contacts you. You might want to update the 'Terms of Service' for accessing Jawa Report to protect you from the scum.
Who the hell wants to get in touch with people they went to high school wih anyway.....
Posted by: Fred Fry at September 10, 2005 12:46 PM (RPY7Q)
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Michael:
Thanks for the support. I appreciate it. Hope it comes to something.
IOE:
I hate to break it to you, but you've received a form letter. Your message to Classmates.com obviously got no more than the most cursory glance.
Well, if that's true and they're that disconnected from their customers it ought to be pretty easy to get a judgment against them in small claims, and to continue to ride them publicly and screw up their business model. One strategy that occurs to me is to obtain some sort of commitment
not to do this from a competitor of theirs. That is, in lieu of this "gotcha" policy, the competitor offers to just give people who cancel a pro-rated amount, counting on actual provided value to retain clients. And the fact that Classmates is unwilling to do that, or to take even minimal steps to aassure that customers' accounts aren't accessed without their conscious authorization, ought to throw the value of their membership under a high contrast spotlight.
In short, if all they actually have going for them is a confidence scam it ought to be pretty easy to pick their bones clean. Can you imagine the thousands of people they've ripped off this way, and thousands of small claims judgments that potentially could do more than assuage their "clients" sense of being exploited by their pockets picked by a theif? And eventually mainstream media might even pick it up.
Now, there has to be an ambitious competitor out there willing to take the plunge, unless the only value for these extra-curricular alumni organizations is to use them as a confidence scam. In which case, that'd be a real good thing to know and make public. It might even be worth an article or two in a major media outlet.
The theory of markets says it has to be so...
This could be fun.
Posted by: Demosophist at September 10, 2005 12:55 PM (vCl5w)
Posted by: Howie at September 10, 2005 12:56 PM (D3+20)
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Uh I'm not holding my breath hope you aren't either.
Posted by: Howie at September 10, 2005 12:57 PM (D3+20)
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Fred:
Nice reporting. Lets see how long it takes before their lawyer contacts you. You might want to update the 'Terms of Service' for accessing Jawa Report to protect you from the scum.
Heck, I'd love to have them sue me. It would practically guarantee that MSM would pick up the story. Plus, I've been pretty careful to make clear that the real issue is the
potential for fraud and abuse that exists in the policy, and that the only assurance customers have that they won't be abused is the good faith exhibited by the company. Which, it ought to be clear, they've nullified by their refusal to refund money obviously taken without the permission of a customer.
No good faith = no security against fraud and abuse.
I'd love to see them sue me for making that case.
As Glenn Reynolds is fond of saying:
Double heh...
Posted by: Demosophist at September 10, 2005 01:04 PM (vCl5w)
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Howie:
Uh I'm not holding my breath hope you aren't either.
It's win win for me and lose lose for them. There's almost nothing I can do that won't cost them more than they get by refusing to refund my membership. About their only hope of break even is to obscure the principles involved so that it's not too obvious that the only logical justification for their policy is that
they can't actually provide any value that remotely approaches the fee they charge. If they did then a refund policy would be automatic, as it is with most retail firms.
Their own dishonesty and ignorance makes them easy pickings. All it costs me is $39 and a little time. I don't even have to get dressed, and can sip premium beer without anyone even noticing. And that's the worst case scenario.
Posted by: Demosophist at September 10, 2005 01:11 PM (vCl5w)
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LOL! This is hilarious! The exact same thing happened to me this week.
I suppose I'm just a sophomore though...I'm only on year 2!
GRRR!!
Posted by: Zuke at September 10, 2005 03:30 PM (gOd68)
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September 09, 2005
"All your money are belong to us."
A couple of years ago I joined Classmates.com as a premium, or "gold" member, on a trial basis. I decided not to renew the second year, because it simply wasn't worth anything. I didn't get one iota of value out of it. Never successfully contacted anyone, and no one contacted me. Most of the schools I went to have their own alumni organizations that have proven very effective, so this commercial one just never had much value added. I gave it a try, and figured that was that.
Well, not quite. They have this automatic renewal option, but I set it to manual at the time. Apparently somewhere along the line my renewal switch was changed to "automatic" and even though I've assumed I was no longer a member they apparently managed to slip the fee past my radar for the second year. In fact, I didn't notice that they'd deducted a membership fee until a couple of days ago, when I was surprised to see the deduction of $39 for a third year listed on my bank account. I almost missed it this time too, had not my bank manager pointed it out to me. I'm starting to get pretty steamed. I'm having trouble paying for gas money as I work independent contracts to put food on the table, and these guys are stealthily ripping me off...
more...
Posted by: Demosophist at
11:52 AM
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1
The same damn thing happened on Reunion.com. I never received a renewal notice and voila! I see a $36 charge on my statement for another year.
I've already tried twice to get ahold of someone there to talk about refunding me because I no longer use Reunion, but to no avail.
Posted by: Macker at September 09, 2005 12:55 PM (2GH66)
2
I think the service is worth like maybe 20 cents a decade. I've noted they keep trying to get you to go gold via eamil and the price is always outrageous for doing nothing at all and keeps going up. I expect they will be gone in about 5 more years. Well maybe not if they take a page from the crooks and keep this up.
Posted by: Howie at September 09, 2005 01:11 PM (D3+20)
3
I signed up for a one-week free trial to Yahoo's music download service. For the free trial you have to register for the one-year payment, and they charge your card after the week is up. However, you have to cancel 24 hours before the week is up to prevent them from charging your card. I didn't know this and cancelled about 6 hours late.
Some Googling got me the Yahoo Customer Service Phone number (it's harder to find than Amazon's.) But a few weeks of calls and escalations, and all I got was "it was in the terms of service."
Bastards.
Posted by: ericj at September 09, 2005 01:12 PM (hrQvk)
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I flamed em for ya to demosophist
Posted by: Howie at September 09, 2005 01:14 PM (D3+20)
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Take the bast--ds to Small Claims Court. They will not show and you will get a default judgement. Costs next to nothing and you give them back the pain they are giving you.
I know I am a mean spirited exJarhead. So what?! F--k em!
Posted by: Rod Stanton at September 09, 2005 01:27 PM (tplWd)
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This is why I never sign up for these kinds of services. They aren't worth it and their cancellation policy sucks.
Posted by: Sgt Beavis at September 09, 2005 01:33 PM (XCqS+)
7
What about turning the tables on them, so to speak.
You've "paid" for this year, so now you can (presumably) contact all of your former classmates, etc. I'd bet there are probably others of your classmates who've been screwed the same way, so...why not use Classmates.com to contact those classmates, find out whose in the same situation you're in, and band together. Strength in numbers. Threaten a class-action suit or something to that effect. I dunno, but there would be some sense of poetic justice in using the service they made you purchase against Classmates.com.
Posted by: Venom at September 09, 2005 01:55 PM (dbxVM)
8
$39????!!! Damn. They were offering $24 last I saw (I changed email addys and stopped getting mail from them, YAY). I wouldn't even pay the $24....
Posted by: caltechgirl at September 09, 2005 02:08 PM (4CXQ5)
9
Experiences such as this are the reasons that I donÂ’tÂ’:
1) join anything that requires money or a credit card up front for a "free" membership.
2) do anything via automatic payment except by credit card. They will fight for you, but most banks won't.
This is the infamous billing model used by health clubs in which they only do automatic payments and they take forever to cancel. Try this one on for size:
Before my son went into the military he got an offer for a reduced rate 3 month membership. I gave him a check for the full amount. After he left for the service, I started getting automatic billings for him via my checking account! I called them up and told them to pay back the money because they had no legal right to take money from my bank account, because I didn't sign anything to allow that. The people there had the gall to tell me that they legally could! In the end, I had the gall to send them a letter giving them 30 days to pay back the money or to have to see my attorney in court (I used words like forgery and fraud). Needless to say, I got my money back.
Posted by: Don Miguel at September 09, 2005 02:30 PM (+KixN)
10
Oooh they resonded to my flameHello Classmates Member,
Thanks for contacting Classmates. We just wanted to let you know that we received your email and we will get back to you as soon as possible. You'll be hearing from us shortly.
Have a great day!
Classmates Member Care Team
Posted by: Howie at September 09, 2005 02:49 PM (D3+20)
11
I filed a complaint with my bank indicating that I had not given them authorization and that they'd sprung the "terms of service" krap on me. Stuff like this really makes me angry because it exploits "human capital" (trust) in ways the reduce the trust in the society, which ultimately costs all of us. They're free-riders, just the same as heavy polluters. They externalize their costs, and ultimately the only way to put a stop to it is to interfere significantly with their business model, as Jeff Jarvis did with Dell when he had his big fracas with that company.
I'm an ex-political organizer, and I'd just love to clean this stuff up.
The small claims thing is also a good idea. I can sue for considerably more than the $78 for two years of fees too. Can't recall what the max is, but it's probably $500 to %1000.
I'd hesitate to use the alumni list through there site to do a mass email though, because it's essentially spam. But I could probably write a pretty good Op Ed for
WaPo. Maybe they've even made some political contributions that I could expose, of the "moveon" variety. Unlikely, but you never know.
I sort of like the idea of a years supply of Hennessy, actually. I'd hate to think what that might do to my liver, though. So far a year's supply is only about a quart.
Posted by: Demosophist at September 09, 2005 04:16 PM (cF5RX)
12
Considering the trivial things that have been judged worthy of class action suits lately, such as the Blockbuster late fees suit, which was total BS but went through anyway, it sounds like a good time to consult a schuyster.
Posted by: Improbulus Maximus at September 09, 2005 10:14 PM (0yYS2)
13
If the fee was billed to your credit card, call your credit card company and dispute the charge. It then becomes the biller's responsibility to justify to the credit card company that you authorized the charge.
Posted by: James at September 10, 2005 08:52 AM (yYT1t)
14
Thank god for class actions!
Posted by: actus at September 10, 2005 11:02 AM (y/f3P)
15
I once used reunion.com, but never as a gold member. The only one that works best for me is myspace.com.
Myspace is completely free (has advertisements everywhere to prove it), and once you add whatever school's you used to attend, it shows up on your page, and it becomes easy as hell to search for anyone who went to your school, same graduating year, the works. It even has networking tabs for industries and companies.
I'm not saying it is awesome because it can be very annoying. Oftentimes people put way too much crap on their profile and it takes forever to load, but it is good for contacting people i haven't seen in years (which i have done).
Posted by: Henry at September 10, 2005 12:22 PM (NdKxH)
16
You can't be 23357 serious?!?
Posted by: Max Ballstein at July 06, 2006 12:27 PM (ljcSZ)
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